Privacy Policy

1. Introduction

BrighterTunnel ("we," "our," or "us") is committed to protecting your privacy and the privacy of candidates we screen on your behalf. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our technical screening services.

2. Information We Collect

From Clients:

• Company name and contact information
• Billing and payment information
• Candidate information you provide for screening
• Communication records and preferences

From Candidates:

• Name, contact information, and resume details
• Interview responses and code samples
• Video recordings of interview sessions
• Assessment results and technical evaluations

3. How We Use Information

We use the information we collect to:

• Conduct technical interviews and assessments
• Generate detailed candidate reports for our clients
• Provide video recordings and interview documentation
• Process payments and manage service agreements
• Communicate with clients and candidates about our services
• Improve our screening processes and service quality

4. Information Sharing and Disclosure

We do not sell, trade, or rent personal information to third parties. We may share information:

• With the client who requested the candidate screening
• With service providers who assist in delivering our services (under strict confidentiality agreements)
• When required by law or to protect our legal rights
• With candidate consent or as otherwise permitted by law

5. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure storage, and access controls.

6. Data Retention

We retain candidate information and interview materials for as long as necessary to provide our services and comply with legal obligations. Client data is retained according to the terms of our service agreement.

7. Candidate Rights

Candidates have the right to:

• Access their personal information we hold
• Request correction of inaccurate information
• Request deletion of their information (subject to legal and contractual obligations)
• Withdraw consent for processing (where applicable)

8. Cookies and Tracking

We may use cookies and similar tracking technologies to improve our website functionality and user experience. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated to clients and posted on our website with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding personal information, please contact us at mubarak@brightertunnel.com